The Best Leaders Test Their Perceptions
“Perception is reality.” I’m sitting with a friend of mine, a team manager at a large regional bank, and she’s telling me about the difficulty she’s having getting her team to accept some major changes...
View Article2011 Summit Part I: Welcome to HCI’s Human Capital Summit!
Wow. I’m trying not to be so unoriginal, but looking around the beautiful Omni Center ballroom, filled with more than 500 of some of the greatest human capital practitioners in the world, I am truly...
View ArticleOne WOW Philosophy: Shoes, Talent and Zappos
I’ll admit it: I bought a pair of shoes last night. But, I swear it was for the sake of research. (They’re also really cute). I needed to be reminded firsthand of the customer experience at Zappos so...
View ArticleLive from #HCSummit — Part 4
Innovate and disrupt is the theme of this year’s Human Capital Summit, and what we’ve been hearing on day one is that in order to truly push the envelope your employees need trust and transparency from...
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